October 05, 2009
Should Clients Trust employees or owners ?


As Employees or owners, We try to build relations with clients, Sometimes we go more through this relation that we can call it personal relation and not just for work .. On the other hand, while we try to build this work relation, some clients won’t look like to accept this relation either work or personal .
It’s very important whatever your business is, you should build a trustful relationship with your clients, so they will be happy with your services you offer and the way to accomplish their work .

But There must be a redline, a line that we mustn’t cross .. a line that is call personal relations. I wouldn’t deny that sometimes It goes beyond personal relations but I’m talking about the general idea of building trust with clients .

Anything Personal would have a bad effect on how work is accomplished and the success level we always try to reach with our businesses . To be fare, I will mostly talk about those relations who affect work . Some other personal relations doesn’t affect work but It improves how the work is accomplished .

It’s hard to control those relations with firm or business policies of work, so It would be so much better to monitor employees and their actions with relationships .

Would love to hear some of your opinions about that :)
4 COMMENTS
  • Husien Adel

    hmmm Nice Post H :D well some of my Clients , become now my friends and The relation between us become more stronger not just work but exceed to friendship , I say some not all :)

  • Darine

    The lines between personal / professional are really blurring lately. And I believe this is the beauty of "World 2.0" as it enables open more transparent communication. And companies must acknowledge that nay person on the Team in a "personal Brand" that contributes to the overall "Corporate Brand" and this comes with it's own set of rules and responsibilities. Nevertheless, employees should never get involved in personal relationships with the client if there are conflicting interests, or if it ay damage business in the future.

  • Darine

    The lines between personal / professional are really blurring lately. And I believe this is the beauty of "World 2.0" as it enables open more transparent communication. And companies must acknowledge that nay person on the Team in a "personal Brand" that contributes to the overall "Corporate Brand" and this comes with it's own set of rules and responsibilities. Nevertheless, employees should never get involved in personal relationships with the client if there are conflicting interests, or if it ay damage business in the future.

  • Hisahm Sadek

    Well, In the past couple months I could be sure It's too bad to involve personal relationships with work . I agree that It would be the beauty of "World 2.0" .. The more it is clear, The more it is successful

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